​The Purpose of TMS- Addressing the Problem on Both Sides
 

Most customers don’t know what to do with their good stuff and which options make the most sense—or who they can trust. The result is wasted time, poor decisions, and unnecessary cost.

 

At the same time, service providers waste valuable time and money trying to reach customers who may not be a good fit. TooMuchStuff strives to eliminate that disconnect.

 

Customers get clear direction and the right connections, while service providers get qualified opportunities that align with their expertise.

 

TooMuchStuff is built on more than 35 years of experience, shaped by firsthand knowledge of the challenges faced by both customers and service providers during my time as an owner/operator of Consider It Done Cleanouts & Removal.

 

Growing up in a home where waste wasn’t an option, combined with my passion for computers, marketing, and understanding the expectations of the consumer, I focused on continually refining not only how to handle cleanouts and repurposing—but how to efficiently and effectively reach the customers who truly needed our services, while striving for customer satisfaction.

 

The vision is rooted in the fact that not everything people want to get rid of is junk—and in the belief that people deserve to be treated fairly and respectfully throughout the process. Often, items have more value than people realize, and the biggest challenge is confidence in who you’re working with.

 

At the same time, service businesses that strive for excellence still need to reach the right customers—people who are in need of their specific services—and be able to do it effectively and efficiently. This is where knowledge, experience, and an understanding of the service industry come together to match the right customers with the right service people, while reducing the burden of ineffective advertising on service businesses.

 

That understanding is what shaped everything that came next.

 

Unsuccessful Retirement 😊

In 2022, after 35 years in the business, I decided I was ready to pursue other interests, but my passion for helping people repurpose was difficult to leave behind. Customers were still calling for referrals, and colleagues were asking for my help with reaching the right customers through effective advertising.

 

I continued to help where I could, but it became clear that the same challenges still existed—for both customers and service providers. So I began working on a model that would connect customers with the right service providers in a way that seems to make sense for everyone.

 

That model became Too Much Stuff—and the foundation for a better way forward.

 

With the marketing side already in place, two clear priorities remained:

 

1. Repurposing in a way that was much more beneficial to the Customer

2. Raising the bar on the Customer Experience

 

 

The Reality of “Junk Removal”​

For nearly forty years, junk removal has been one of the only options for people who don’t have the time, equipment, or ability to clear out their belongings themselves—but what they’re dealing with is rarely one-dimensional. The reality is that most households contain a mix of true junk, reusable goods, and items with real value.
 

For over 35 years, my cleanout business was highly successful at repurposing items and building a large network of people to pass them on to—but acting as the middleman made it difficult to pass meaningful savings on to customers. The extra handling, along with the overhead of warehouses, storage, and staffing, added significant cost to the process.

 

In effect, any savings from disposal fees or valuable items were offset by the cost of managing the repurposing process.

The reality is that most customers don’t just have “junk”, which is why many get overwhelmed trying to find meaningful outlets for their good stuff before calling junk removal companies, often under the pressure of deadlines.

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After I retired, two questions I was asked most often were…

 

1. Who can I call to buy my stuff with value, and help with repurposing?

2. Who can I trust to handle the rest fairly, professionally and reliably?

 

To truly satisfy a customer’s desire to keep items out of the landfill, one company would need to operate what is essentially two businesses: one that is profitable (junk removal), and one that is not (effective repurposing). There had to be another way.

 

This is where taking junk removal companies out of the selling and repurposing equation makes sense.

 

While junk removal companies have tried to handle as much of this spectrum as possible, doing it well across every category requires a large, highly specialized operation—which is not a practical model for junk removal companies.

 

It’s like expecting one person to build a custom home from start to finish. They may be capable in certain areas, but they don’t have the full range of tools or specialized expertise required. Instead, a general contractor brings in specialists for each phase—because each part of the job requires a different skill set and tools to do it right.

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But the challenge for most people is that they don’t know where to begin—or who they can trust—which is where a more practical approach was needed.

 

The TMS Solution
Cut out the middleman. Rather than expecting one company to handle everything, TMS connects customers directly with buyers, outlets, and service providers within our vetted network—giving them more control over what happens to their items—and allowing them to not only save money but make money on items of value by working directly with the right buyers and resellers. Now customers can sell items of value directly, while paying less for removal of what remains.

 

The Need for More Than Just Removal Help
Over time, it also became clear that customers needed more than just removal or repurposing—they often needed help with moving, downsizing, maintenance, repairs and other types of home related services.

 

To meet those needs, we’ve expanded our network to include:

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